About Utowna
Utowna Associates designs, develops, and delivers "state of the art" products and services to enable small, medium, or large, businesses to create lasting organizational improvement. Utowna forms a partnership with our clients, provides them with practical tools, and assists them to facilitate the change required to attain their business goals.
Our Unique Approach
- Utowna guides clients in designing and installing effective business processes that are based on systems and quality principles and tailored to address the unique needs of the client.
- Utowna helps the client to expand their organization's capabilities to plan, perform, and improve daily operations by providing proven, easy to utilize tools.
- Utowna coaches clients to become self-sufficient in creating the energy, competence, commitment, and systems to sustain lasting results.
Proven Methods
Experience has taught Utowna that high performance is achieved when the organization's Technical, Social, and Individual Systems are developed in a balanced manner. The technical system is the physical work employees complete. The organization's processes, procedures, and tools are the elements of the technical system. As the business environment changes, the organization's work must also change. If it is not purposely changed, an organization's work will eventually become inconsistent with customer needs. The social system is the relationship between employees, their roles and responsibilities, and the organization's approach to recognition and communication. Changes within the social system must be congruent with the technical system and vice versa. The individual system includes the needs, wants, desires, beliefs, skills, and behaviors of the individual employees. Individual growth and change must be consistent with technical and social system change. Our services are integrated to facilitate the balanced change of the technical, social, and individual systems.
Learning Principles
In Utowna’s 15 years of studying and creating adult learning experiences Utowna has found:
- The fastest and most effective learning happens from individual self-discovery, reflection and goal setting.
- People learn by using multiple learning modalities and senses.
- Learning is a natural, and fun activity. However, while adults enjoy learning, they don't necessarily enjoy being taught.
- Laughing enables people to become more open to new experiences and new information.
- People laugh the most at their own jokes.
- All humor is situational - and what people find funny depends on the situation and their frame of mind.
- Self-directed improvement goals speed learning.
- Learning for adults requires assimilating new information and experiences in a way that improves personal fulfillment, effectiveness and goal attainment.
Based on these principles, Utowna crafts learning experiences where the participants set their own improvement goals and self-discover the learning objectives through interactive, engaging, and entertaining simulations.
- Simulations are customized based on the culture of the group and the organization.
- Utowna’s courses are carefully scripted and tested to ensure that participants learn through self-discovery.
- Utowna’s approach is so successful that Utowna confidently offers a 100% unconditional learning guarantee.
- Utowna uses well established accelerated learning principles to ensure participants are successful in attaining their learning objectives through simulations.
If you'd like a short seminar about Utowna’s approach, please email Utowna to schedule an appointment.
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